Stop answering the same twenty questions mid-service.
Your guests get instant answers on your website — allergens, group bookings, private dining, opening times — while your team stays on the floor. You get the hours back, and the bookings that used to slip away.
Sound familiar?
• The phone rings during the 7.30 push. Nobody can get to it. They don't call back.
• A private-dining enquiry takes five emails and a week to confirm — if it confirms at all.
• Your manager spends Monday morning clearing the inbox instead of looking at the numbers.
• Guests ask about the set menu, but nobody mentions the wine pairing, the welcome drinks or the cake.
It answers the routine. You handle the rest. Complaints, changes to live bookings and anything it isn't sure about come straight to you — with a summary.
What it does for your restaurant
"Is the risotto gluten-free?"
Answered from your allergen matrix, always with your cross-contamination policy. One fewer interruption at the pass.
"Can you do 14 on the 12th?"
Group options and minimum spend explained; date, numbers, dietaries and contact collected; booking link sent. A complete enquiry lands in your inbox.
"Do you do private hire?"
The room, menus and drinks packages walked through, with the upgrade suggested. Functions qualified and upsold before you reply.
"Can I bring my dog? Where can I park? Can I bring a cake?"
Answered instantly, every time.
Complaints, or anything it isn't sure about
Passed to your team with the key details collected, so you can reply properly.
The outcomes
Hand the routine over to TableAssist and three things change.
Time back.
Most of what lands in your inbox is the same dozen questions. Hand those over and give your manager back a few hours a week.
Covers you'd have lost.
People plan nights out in the evening — exactly when you're too busy to answer. Instant replies keep them with you.
Higher spend per head.
Every private-dining enquiry hears about your set menus, welcome drinks and wine pairings. Every time, not just when your best host is on.
TableAssist gives every guest an instant, accurate answer — day or night — and passes the enquiries that need you straight to your inbox, with the date, numbers and dietaries already gathered.
Built in a real restaurant
Tested at Cin Cin, Hove
TableAssist was built and tested at Cin Cin in Hove, where Jamie is executive chef and co-founder. It knows the difference between a PDR and a buyout, and why "can you do a vegan option for one?" deserves a proper answer.
Plans for restaurants start at £79 a month, with no long contract. The Enquiries plan (£149) adds the full private-dining enquiry flow and set-menu upselling.
See it for yourself: ask our assistant the questions your guests ask you — or email jamie@tableassist.co.uk to book a 20-minute call, and we'll show you what it would say about your restaurant.